Returns & Exchanges
At Torriden, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we accept returns of unopened and unused products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
- 3.Ship the Items
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 7-10 business days.